Privacy Policy

December 2024

Last Updated: 2024-12-21

1. Introduction Welcome to DO5 ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website https://do5.eu (the "Website") or use our services.

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data We Collect We collect the following types of personal data:

  • Information You Provide Directly:
    • Name, email address, phone number, and other contact details when you fill out forms on our website.
      • Payment information when making a purchase.
        • Feedback and other information you share with us through communications.
        • Information Collected Automatically:
          • IP address, browser type, operating system, and other technical information.
            • Usage data, including pages viewed, time spent on the site, and other analytics.
            • Cookies and Tracking Technologies:
              • Cookies, web beacons, and similar technologies to enhance user experience. See below for details.

              3. How We Use Your Data We use your personal data for the following purposes:

              • To provide and manage our services.
                • To process transactions and communicate with you about them.
                  • To respond to your inquiries and provide support.
                    • To improve our website and personalize your experience.
                      • To comply with legal obligations and enforce our terms of service.
                        • To send marketing communications (with your consent where required).

                          4. Legal Basis for Processing Under GDPR, we process your personal data based on the following legal grounds:

                          • Your consent (Article 6(1)(a)).
                            • The performance of a contract (Article 6(1)(b)).
                              • Compliance with legal obligations (Article 6(1)(c)).
                                • Legitimate interests pursued by us (Article 6(1)(f)), such as improving our services.

                                  5. Data Sharing and Disclosure We do not sell your personal data. However, we may share your information with:

                                  • Service Providers: Companies that help us operate our website or provide services (e.g., payment processors, hosting providers).
                                    • Legal Obligations: Authorities or organizations when required by law.
                                      • Business Transfers: In the event of a merger, sale, or transfer of assets.

                                        6. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

                                        7. Your Rights Under GDPR, you have the following rights:

                                        • Access: Request access to your personal data.
                                          • Rectification: Request correction of inaccurate data.
                                            • Erasure: Request deletion of your personal data.
                                              • Restriction: Restrict processing of your personal data.
                                                • Portability: Request transfer of your personal data to another organization.
                                                  • Objection: Object to the processing of your personal data.
                                                    • Withdrawal of Consent: Withdraw your consent at any time (if processing is based on consent).

                                                      To exercise these rights, please contact us at privacydo5eu. We will respond within one month.

                                                      8. International Transfers If your personal data is transferred outside the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as standard contractual clauses.

                                                      9. Data Security We use technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

                                                      10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

                                                      11. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date.

                                                      12. Contact Us If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at privacydo5eu.

                                                      Cookie Policy

                                                      This Cookie Policy explains how we use cookies and similar technologies on our Website.

                                                      What Are Cookies? Cookies are small text files placed on your device to store information about your preferences and activity.

                                                      Types of Cookies We Use:

                                                      • Essential Cookies: Necessary for website functionality.
                                                        • Analytics Cookies: Help us analyze how visitors use our site.
                                                          • Marketing Cookies: Used to display relevant advertising.

                                                            Managing Cookies: You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your experience on our website.

                                                            For more details, contact us at privacydo5eu.